macOS High Sierra 10.13 and iOS 11 Support
Before contacting Rane DJ technical support, we recommend searching our product support Knowledge Base to see if a solution to your particular problem has already been published.
Our Manuals and Quick Start Guides provide comprehensive, easy-to-understand instructions on using your device. Manuals and other product documentation are available from our product pages.
Visit our community forums where you can ask online questions and exchange ideas and information with other customers.
Click here to register your newly purchased product.
Our highly trained support team will help you find solutions to your technical questions.
We can also help you with warranty claims, or parts orders.
Some questions can be resolved most quickly via telephone.
In order for us to provide you the best support possible, please provide a telephone
number where we can reach you during our business hours.
Your hardware serial number can be found printed on a sticker
on the rear or bottom of your product. It may begin with (21).
If you don't own the product yet, leave this blank.
Please upload any documents that may help us to resolve your inquiry quickly. A receipt or proof of purchase is required to initiate a warranty claim. Simply upload an image of your sales receipt for review. This image can be a picture from a mobile phone camera, screenshot of an e-receipt, or scan of a physical receipt. File size cannot exceed 2MB.
200 Scenic View Drive
Cumberland, RI 02864
Tel: (401) 659-8192
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