Rane has an exuberant amount of pride in great customer support. If you’ve ever needed someone to talk to regarding an issue with your Serato software when coupled with a Rane unit you would know this. In the continued spirit and ongoing devotion to great support we thought it a good time to inform the public on how support channels now work in lieu of Serato and Rane’s non exclusivity.
Rane is pleased to announce that our products which previously included Serato Scratch Live software are now fully supported by Serato DJ software. DJs currently using Serato Scratch Live with supported Rane hardware have the option to migrate to the new and improved Serato DJ free of charge. If you’re familiar with Scratch Live, the transition to Serato DJ is easy and intuitive.
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